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FAQ
Do you deliver all over India?
Yes, we deliver across India. No matter where you are located, we work with trusted delivery partners to ensure your order reaches you safely.
How long does delivery take?
Orders are usually processed within 1–2 business days. Delivery typically takes 5–8 business days depending on your location.
What payment methods do you accept?
We accept multiple payment options including UPI, Debit Card, Credit Card, Net Banking, and Cash on Delivery (COD) where available.
Can I cancel my order after placing it?
Yes, you can cancel your order before it is shipped. Please contact our support team as soon as possible to request cancellation.
Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery is available for most locations across India. If COD is available in your area, you will see the option during checkout.
What if I receive a damaged or defective product?
If you receive a damaged or defective item, please contact us within 48 hours of delivery with clear photos of the product and a full unpacking (unboxing) video recorded from the moment the sealed package is opened. The unpacking video is mandatory for verification. After review and verification, we will arrange a replacement or refund if the claim is valid.
Can I track my order?
Yes. Once your order is shipped, you will receive a tracking link via email or SMS so you can track your delivery status.
Do you offer returns or refunds?
Yes, we offer returns or replacements for eligible products. If you experience any issue with your order, please contact us and our support team will assist you.
How can I contact customer support?
You can reach our support team through email, WhatsApp, or the contact form on our website. We aim to respond within 24 hours.


